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There are no more items in your cartDECLARATION OF CONFORMITY
We, S.C. ATV MOTO SHOP S.R.L., registered at the Bucharest Trade Registry Office with no J40/13003/2012, we assure, guarantee and declare on our own responsibility that the product/products listed on the attached invoice, to which this declaration refers, do not endanger life, health , work safety, do not produce negative impacts on the environment and ensure their use in accordance with the purpose for which they were made. All products distributed by ATV MOTO SHOP S.R.L. are intended exclusively for Off-Road use.
WARRANTY CERTIFICATE
FOR SPARE PARTS SPECIFIED IN THE ATTACHED INVOICE
Use of our services and website automatically implies acceptance of the following terms and conditions. We encourage you to read and familiarize yourself with them. If you have any questions, you can contact us at any time. Thank you!
This guarantee does not affect, in any way, the legal guarantee of conformity that consumers benefit from according to the legal provisions provided by OUG 140/2021 and OG 21/1992.
The notion of consumer has the meaning provided by OUG 140/2021. Under the legal warranty of conformity, the consumer is entitled to corrective measures from the seller, free of charge, in case of non-conformity of the product. Thus, within the warranty period, the Company will remedy, at its own expense, the deficiencies of the Product, if they are not attributable to the consumer and if they existed at the time of delivery of the Product.
In this document, "spare part - abbreviated PS" means individual parts, subassemblies, assemblies, requested as replacements for those mounted on the motorcycle, with the exception of fully assembled engines and batteries, which have specific certificates.
Replacement parts are not intended for installation by an end user. Installation must only be carried out by R.A.R. authorized workshops. for such operations. For this reason, no installation instructions are attached to the products.
1. Warranty period
1.1 The warranty period for sold PS, with the exception of those listed in point 2.2, is 24 months from the date of sale for individuals and 12 months for legal entities.
1.2 The warranty period starts from the date written on the invoice
2. Object of the guarantee
2.1 Any PS that has a material or manufacturing defect during the warranty period (see point 1) will be replaced - without any payment from the buyer.
2.2 No guarantee is given for the following PS categories (consumables): filters (oil, air, fuel); light bulbs; fuses; spark plugs; ignition elements; gaskets; bushings; sealing rings; brake shoes and pads; bellows; transmission belts; lubricants; maintenance products and accessories, the customer having the obligation to check their proper functioning at the time of purchase.
2.3 THE BUYER AGREES TO PURCHASE THE PRODUCT UNDER THE ABOVE CONDITIONS AND HAS NO SUBSEQUENT CLAIMS OF ANY KIND. BY SIGNING THE GUARANTEE CERTIFICATE AND ACCEPTING THE TERMS AND CONDITIONS, THIS FACT IS ATTESTED. IN THE CASE OF ORDERS PLACED BY PHONE, THE TERMS AND CONDITIONS ARE ACCEPTED AT THE TIME THE INVOICE IS ISSUED.
3. Resolution of complaints, deadlines
3.1 In case of finding the lack of conformity or some hidden defects of the PS within the warranty period stipulated in point 1 of this certificate, the buyer will be able to return the respective PS to the address indicated by the seller.
3.2 The written complaint - which will contain the identification and contact data of the buyer - will be accompanied by the following documents:
a) copy of the tax invoice and the present guarantee certificate
b) copy of the registration certificate or identity card of the vehicle on which PS was used
c) proof of installation in an authorized R.A.R. service. (service invoice + proof of its payment)
d) proof of the finding and description of the defect by the R.A.R. authorized service. (quote with a detailed description of the finding)
f) copy of R.A.R. authorization. of the service
g) copy of the vehicle's registration certificate (in order to verify the compatibility of the Products);
Failure to present these documents may result in the rejection of the guarantee application.
3.3 The claimed PS accompanied by the documents listed above, will be submitted by the buyer in max. 2 working days from the discovery of the defect
3.4 If the complaint was founded, the seller undertakes to replace the PS within 15 calendar days calculated from the date of its receipt, which can be extended with the agreement of both parties.
4. The seller is exonerated from liability regarding the guarantee or it can be canceled upon finding the following:
4.1 Expiration of the warranty period - specified in point 1
4.2 Lack of the documents specified in point 3.2
4.3 PS has failed due to incorrect assembly/assembly together with worn, defective or modified related parts
4.4 PS has worn out due to overloading / incorrect or insufficient maintenance of the assembly on which it was mounted
4.5 PS suffered damage caused by external factors (atmospheric, thermal, electrical, mechanical shocks), has for example traces of hits, scratches, bends, ruptures, deformations, burns
4.6 The product was not correctly identified due to the presentation by the comparator of some erroneous data
4.7 The product on which the purchased PS was mounted was used for purposes other than those provided by the manufacturer or was operated in improper conditions
4.8 The piece shows normal wear
4.9 The case in which the buyer will not send photos, videos, will not give clarifications regarding the defect, the time of the defect or the condition of the product after the defect (the seller can additionally ask for photos or other data regarding the defect).
4.10 The case in which the product was used together with other accessories other than those recommended by the manufacturer.
4.11 Interventions or repairs performed by other persons.
4.12 The part was not assembled in a specialized workshop authorized by R.A.R.
4.13 The piece was not bought from S.C. ATV MOTO SHOP S.R.L. (atvmotoshop.com)